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Terms, Conditions and Acceptable Service Policy of Network for Small Business


Networking for Small Business - hereafter referred to as NET4SB or net4sb - provides computer-networking service, Internet web hosting, domain name reservation, e-mail service, computer training and web page development.  NET4SB’s general policy is to act as a computer repairman or page designer.  Although we do take care of computer hardware, network component, e-mail, and website that we service, we are not responsible for any damage or expenses directly or indirectly cause by any failure of these devices or services.  NET4SB accepts no legal responsibility for breakdown nor guarantee the devices or services run without interruption.  We do not accept any liability to any person who does rely on it inappropriately.


NET4SB endeavors to maintain in good condition office facilities, laboratories, and computer equipment for training purpose.  Individuals who use our facilities do so at their own risk.  Absent its own negligence, NET4SB has no legal responsibilities for injuries or other damages or expenses suffered by trainees on or off the facilities or in travel to and from such activities.  NET4SB is not responsible for the security of the personal property of trainee.  We recommend that trainees or their parents provide insurance coverage on personal belongings brought on our office or laboratories.


NET4SB’s Tech Support page is for information services and is not an advertisement.  We are not responsible for the content of any other website including any site through which you may have gained access to our site or to which you may gain access from our site.  We do not accept any liability in connection with any such sites or links.  Nothing on this site constitutes a binding offer to perform any legal service in any jurisdiction.  You are responsible for obeying all applicable copyright laws.  We permit you to make copies of our site as necessary incidental acts during your viewing of it; and you may make a print for your personal use of so much of the site as reasonable for private purposes, but you must not otherwise copy it, use it, or re-publish it whole or in part without this section nor without first obtaining written consent from us, NET4SB.  NET4SB reserves the right to suspend or cancel a customer’s to any or all services provided by NET4SB.


Privacy Policy


NET4SB use your IP address to help diagnose problems with our server, and to administer our Web site. Our site uses cookies to keep track of your shopping cart. We use cookies to deliver content specific to your interests and to save your password so you don't have to re-enter it each time you visit our site.  This site contains links to other sites. NET4SB. is not responsible nor can it be held liable for the privacy practices or the content of such Web sites. We will not disclose or distribute your information to or with any third-parties, for whichever purpose it may be. Never will any third-party consciously gain access to your personal information.

NET4SB uses an order form for customers to request information, products, and services. We collect visitor's contact information (like their email address). Contact information from the order form is used to send orders and information about our company to our customers. The customer's contact information is also used to get in touch with the visitor when necessary.

NET4SB would make chat rooms, forums, message boards, and/or news groups available to its users. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information.

NET4SB has security measures in place to protect the loss, misuse and alteration of the information under our control. We have excellent anti-hacking software in place that was either purchased from third-parties and or programmed by our in-house developers. There is hardly any risk of information being compromised or accessed by any unauthorized parties.

Uniform Domain Name Dispute Resolution Policy Registration Agreement


Sever abuse – Any attempt to undermine or cause harm to a server or customer of NET4SB is strictly prohibited.


Unauthorized use of other people’s accounts or computers


NET4SB will strongly react to any use or attempted use of an Internet account or computer without the owner’s authorization.  Such attempts include “Internet scamming” (tricking other people into releasing their passwords), password robbery, security hole scanning, etc.  Any unauthorized use of accounts or computers by a NET4SB customer whether or not the attacked account or computer belongs to NET4SB will result in action against the attacker.  Possible actions include warnings, account suspension or cancellation, and civil or criminal legal action, depending on the seriousness of the attack.


Adult Sites and Place Adult Material On Their Sites


Any type of pornographic materials, hate materials, adult materials (adult material is not necessarily limited to pornography), racial material, or unlawful practices are prohibited.


Utilization Limitations and/or Unlimited Storage


NET4SB’s customers are privileged to be offered an unmonitored account in terms of bandwidth.  This means NET4SB does not pro-actively monitor bandwidth usage of our customers.  NET4SB’s bandwidth policy is similar to the common Laissez-Faire model in politics.  Customers are entitled to use as much bandwidth as necessary as long as they (a) do not harm other customers located on the same machine or on other machines of NET4SB’s network and (b) do comply with all other terms and conditions.  All domain/subdomains do have a moderation throttling utility applied to their throughput.  This moderation throttling utility measures the accounts usage based on averages derived from various server tasks and services such as average CPU utilization, FTP utilization, HTTP bandwidth utilization, E-mail utilization, etcetera.  On basis of the meaningful average value the moderation throttling software decides if a delay of the offending account is determined to be necessary in order to assure 100% service uptime, reliability, performance for other websites of moderate usage on the same machine.  HTTP moderation is set to 57 million bits per hour (in numbers: 57,000,000 bits/hour), other limitations are determined depending on average usage of the server by all clients on the same machine and hence depend.


The intention of NET4SB is to provide a large space to serve wed documents, not an offsite storage for electronic files.  All of your download files or files stored on the server have to be available for download via a HTML document stored on the Internet in a publicly or privately accessible area.  This policy does ONLY apply to web sites who are considered to be abusing services - HTTP and disk space utilization in particular.  It is NOT applicable to photo galleries, even if several hundred megabytes are in use.  PHOTO galleries and/or any kind of presentation websites are more than welcome to host on NET4SB and are only bound to utilization policy.  Web sites that are found to contain either/or no html documents, and/or a large number of unlinked files are subject to warning, suspension, or cancellation at the sole discretion of NET4SB management.


Any customer who violates NET4SB’s policies in abusing any policy will not necessarily be notified, in rare cases, NET4SB has to temporarily deactivate and/or turn off hosting accounts without prior notification and/or reason.  If no action takes place on customer side for initiating reactivation of hosting account and stop usage of service, hosting account will be terminated permanently without refund.


Commercial advertisements with e-mail unsolicited commercial advertisements are not allowed in e-mail (commonly known as SPAM or UCE) and will result in account suspension or cancellation.


Commercial advertisements are un-welcome in most Usenet discussion groups and on most e-mailing lists.  Inappropriate may result in account suspension or cancellation.  See the newsgroup or mailing list’s charter for whether advertising is allowed or not.  “Spamming” or sending a message to many different off-topic newsgroups is particularly unethical and will be treated as breach of this ethical policy.


Payment Policies


Net 30 days. No cash discounts.


Verbal agreements are not recognized.


Technical requirements shall be provided for every contract/job by service receiver and shall clearly state the following information:  service receiver’s name, address, necessary contact information, project name and/or project number, project due date, plus any special instructions.  No conditions, printed or otherwise, appearing on the space order, billing instruction or copy instruction which conflict with NET4SB stated policies will be binding on the service provider.  Orders are acceptable for not more than one year in advance.  A contract year, or 12-month period, starts from the date of the first Service Agreement. Twelve-month periods do not overlap.  Early termination of a service contract without NET4SB written agreement results a penalty charge at $5000.00 per contract.


All e-mail accounts are set up on an annual pre-pay basis.  A free domain registration is provided with bundled services.  Such domain will be registered with NET4SB’s proprietary bulk registration system and may or may not show proprietary contact information.  In any case and in the event customers wish to move their domain name to another provider, NET4SB will not play a hindering role.  Customer is welcome to request move of domain name registered through NET4SB to another provider anytime and NET4SB will immediately work on request and initiate process to remove the domain name from NET4SB’s bulk registration system.  Customer can then register this domain name with any other provider, as customer’s preference.  NET4SB includes ANY and ALL fees for the domain name, they also include the InterNIC fee for the one domain registration since it will be paid in full by NET4SB.


If client is hosting with Web Design Package, NET4SB will be paying InterNIC fees for the time client is hosting with NET4SB.  All pricing is guaranteed for the term of pre-payment.  NET4SB reserves the right to change prices at any time for *new* customers only.  Existing customers have, as soon as an order is placed, a price-lock on their account and are guaranteed to ALWAYS receive the same or lower price than they originally signed up for.  Hence customers will never face or incur higher or increased charges.  Unless other terms have been agreed upon, an account not brought current within a week (7 days) of e-mail notice or exceeding this time frame in any way is subject to suspension.  The customer is responsible for all money owed on the account from the time it was established to the time the customer notifies NET4SB in online writing for a request for termination of services.  All payment is in U.S. currency.




NET4SB reserves the right to cancel service at any time due to policy violations.  If NET4SB institutes its right of cancellation, no pro-rated fees will be refunded or credited as policies have been violated.  Each customer is expected to use his/her account for the purpose of maintaining a web site only, with responsibility and respect towards other Internet users.  Common sense is the best guide as to what is right and wrong, it’s the same guide we’ll use when analyzing an event of bad behavior.  Net 4sb has the right to deny business to a customer, if this customer is being rude to a member of our staff, attempting to re-open an account after the user’s account has been previously canceled due to a policy violation, constantly creating problems on a server, constantly having billing problems (credit card denied way too often, checks bounding, etc), demanding or expecting in a rude fashion more than what our service provides or what we can do (“I want you to install X software for me.  Do it now or else”, “I want more, E-mail accounts for free.  I’m the customer and you have to satisfy me. So give me the extra accounts”, etc).  Always be polite.  If customer is not polite, NET4SB reserves to no longer provide customer with web hosting service.  If NET4SB decides to stop providing customer service due to any of these reasons, the account will be terminated immediately.  Any violation of policies which results in extra cost will be billed to the customer (i.e. transfer, space, server destruction, server damage, devastative behavior, hacking, phreaking, phroning, etc).


Chargeback and Dispute Policy


NET4SB does not allow chargeback to occur to its merchant accounts and contracts with VISA/MC International, American Express Bank Ltd. and Discover Card services.  It is not recommended to initiate a chargeback hence customer agreed to AUP (this document) and Terms and Conditioned as outlined in this document and NET4SB will use this document and customer’s agreement at the time of order to wholeheartedly fight a chargeback and/or dispute.  If customer supplied a valid reason for refund, NET4SB will gladly apply a refund ONLY if requirements as specified above are met.  Any dispute/chargeback attempts will immediately result in suspension of web hosting account and another charge applied to the customer credit card under the same order/authorization number.  NET4SB reserves the right to re-charge customer credit card anytime in the event of a dispute and/ or chargeback process.




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